Enigma's Alarm Receiving Centre monitors alarm systems in real time. As alarms occur, operator screens are immediately alerted using a persistent notification along with client agreed escalation actions. Direct operator action is required to clear or suspend each alarm ensuring a thorough investigation of each activation. Operators will quickly identify incidents and direct Emergency Services to the site as and when required.
We are accredited with the Security Systems and Alarms Inspection Board (SSAIB) to ensure that we continually operate to the highest standards and are compliant with Insurance standards.