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Excellent CCTV work helps to catch vandals

The CCTV team at Hereford has been praised by the client for their excellent work, after it assisted the local police in catching two vandals who were subsequently arrested for causing criminal damage.

The incident, which was reported in the county’s biggest newspaper, the Hereford Times, involved two men, aged 22 and 21, who were spotted by our operators, spraying an iconic statue in the grounds of the Hereford Cathedral.

Special mentions go to operator Jamie Griffiths, whose diligent observational skills helped the police to eventually track down and arrest the criminals.

The client contacted us to say that she was “extremely pleased with the result and that the Cathedral Trust were also pleased.”

Sales Director, Andrew Thompson, is pictured presenting CCTV Operator, Jamie Griffiths, with a certificate of commendation.

Enigma would like to congratulate the whole team at Hereford – keep up the excellent work!

Tagged in: cctv hereford
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The Compliance Team has recently formulated an “Enigma Sharps Policy”.

This policy reflects the Company’s concern for employees who may come across “sharps” which are defined as any objects liable to be contaminated with bio-hazardous material and which have the capacity to cut or puncture the skin.

Puncture wounds or cuts from syringes, other needles and bladed devices such as scalpels, razors, or even glass, may directly cause infections and ill health or cause wounds and bleeding which make the employee susceptible to infections and viruses in the workplace.

To help reduce such risks, Enigma is in the process of providing Sharps Bins at certain worksites and is also offering a free external course in Sharps Management. For more details about this, contact your Area Manager.

We have included our Sharps Policy for you to download and read at the following link:

Enigma Sharps Policy

It is important that you make yourself aware of the risks associated with sharps and the actions you should take to mitigate these risks.


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Enigma was recently asked to provide security officers at a school fireworks display, in Weybridge, Surrey on 5th November, to celebrate Bonfire Night.

Following the event, Enigma received an email from the client who was full of praise for the officers that assisted at the event.

Fireworks Security Co-Ordinator, Neil Keirs, said: “I just wanted to say a massive thank you to all the officers present at the display… they are a credit to your company.

Over the last few years, we have had issues with the previous companies employed to provide our security, however, this event was such a change.

The team were very smart and polite, they listened and assisted a number of people throughout the night, and this was the first event where we have received compliments about the security company, and not complaints.

The event saw a record 4,500 people attend and your team were excellent.”

Operations Support Manager, Helder Marques, who managed the security team, would also like to extend his thanks to all the officers that helped to put on a fantastic event.

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Enigma Completes Acquisition of Remploy CCTV Business

Enigma CCTV Ltd (a subsidiary of Enigma Security Solutions Ltd) is proud to announce that it has completed its takeover of the Remploy CCTV Business.

Following the announcement that the Government subsidy for Remploy’s Enterprise Businesses would be withdrawn by September 2013, the Remploy CCTV business was put up for sale earlier this year.

The business attracted several bids and each bid was assessed against various criteria including ensuring the continued employment of disabled people, sustainability of the business and value for money.

The CCTV business consists of sixteen sites stretching across the length and breadth of the UK from Inverness in Scotland to Truro in Cornwall. The Operators work for various local authorities, including local government and police forces.

As part of Enigma’s takeover of these sites, it has also transferred over 90 employees including our new General Manager, Richard Williams, as well as our new Operations Support Manager, Alan Prosser. Enigma would like to formally welcome each and every employee that has transferred over to us and wish them well for their future career with Enigma.

Speaking about the transfer, new General Manager, Richard Williams, said: “I am pleased that we are now part of a fantastic organisation that values its people and customers, and is also one of the most highly accredited in the security sector. The benefit of us joining Enigma is that the resources available and the systems in place, along with the drive to raise standards in the industry, mean that we will get even better at what we do.”

Enigma CEO, Glen Webley, added:What excites me is the potential that I can see for Enigma’s new CCTV business. I truly believe that if we retain and build on the existing business, we can really develop it into a thriving, sustainable enterprise which can continue to grow and get even better.”

Enigma is aiming to consolidate and expand its newly acquired CCTV business and is committed to continuing Remploy’s ethos of providing employment opportunities for people with disabilities. As such, it is currently engaging with Disability Rights UK, Remploy Employment Services, The Shaw Trust and regional disability charities as well as local Disability Employment Advisors at Jobcentre Plus. 

Tagged in: cctv remploy
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Cycling for Charity

This month, the Enigma blog caught up with new TUPE employee, Tyrone Candee, Security Officer who recently took part in a 400 mile bike ride for charity.

The bike ride involved Tyrone cycling from London to Land’s End, in four days on a single speed road bike.

Tyrone said that he was motivated to raise money for Great Ormond Street Hospital “as this is a charity I donate to each month and as a father, I could not imagine going through what some of the children in the hospital and their parents have to go through.”

Tyrone explains that his preparation involved him riding his bike everyday to work, with three months of full training. He would also cycle between 100-150 miles a week in the last six weeks leading up to the bike ride, and cycled to London a few times to see what it was like to ride 100 miles in a day.

Tyrone was not alone in his cycling challenge. “I, along with my friend, Matthew Jennings, would cycle between 10-12 hours a day and we would camp at night so we would have to carry everything with us on our bikes.”

He also revealed that during the ride he “suffered three flat tyres, a crash and got lost so many times that we lost count! Although we had all kinds of weather to contend with from heavy rain storms to lovely sunshine, we cycled through some lovely towns and cities including London, Bath, Glastonbury and Newquay.”

Tyrone is not planning on stopping his cycle challenges just yet either. “I believe we may be cycling from Ipswich to Paris next year, so long as my girlfriend lets me! I’ll also have to brush up on my French beforehand too!”

Tyrone managed to raise almost £600.00 for his bike ride with Enigma donating £250.00 to his cause.

Tyrone passed on his thanks to Enigma for the donation and said: “Every penny really helps the children and can make such a difference to their quality of life and stay at the hospital.” If you would also like to make a donation, you can do so directly by visiting the charity’s website.

Enigma would like to congratulate Tyrone for his efforts in completing his cycling challenge. 

Tagged in: charity cycling donation
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With on-going clients, it is now more important than ever that we remember our role in Protecting the Public. With this in mind, the Compliance Team have created a Tool Box Talk titled, “Protecting the Public”.

You are taught on your Security Guarding or Door Supervisor course to use your senses i.e. Sight, Sound, Touch, Hearing etc. but one sense that is often overlooked is Instinct — people can often instinctively tell when something is wrong.

Instinct stems from an underlying awareness of your surroundings. So take notice of your senses and instincts and respond to any unusual and suspicious, illegal or unsafe activities.

Doing so will help to make your site safer for the public who come there. And remember, there are many ways the public can be put at risk — your role is to identify the hazards or situations and report them appropriately or, if requested, to take immediate action.

Always be vigilant, be aware and report or take action.

Download Tool Box Talk "Protecting the Public" here.

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Enigma Aviation Services is proud to announce the launch of its new website.

The latest name in aviation security has been established with the intention of providing specialised security services, whilst effectively anticipating and meeting present and future security threats, within aviation.

It is committed to ensuring that its clients’ requirements are met, a specialised level of service is provided and innovation is constantly present at the forefront of its thinking.

At the heart of the business is a team of experienced, consummate professionals, all driven by a desire and passion to make a difference through the deployment of high quality aviation security services and focused training.

The new website showcases the bespoke services that Enigma Aviation Services can provide to the global aviation market. These include, but are not limited to, passenger screening, aircraft guarding and patrolling, visa and documentation verification and risk evaluation.

All of Enigma Aviation’s service offerings have been developed to meet and exceed the ever-pressing demands of the aviation industry and can be tailored to meet a client’s particular needs.

Enigma Aviation Services is a wholly owned subsidiary of the Enigma Group. To view the new website please visit: www.enigmaaviationservices.com

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Enigma Security becomes a member of the British Safety Council

Enigma is pleased to announce that it is now a fully-qualified member of the British Safety Council. This shows Enigma’s total commitment to ensuring that its employees are kept safe and healthy at work.

The British Safety Council (BSC) is a global health, safety and environmental charity, set-up to provide training, support, advice, events and networking opportunities to its members around the world.

As a member of the organisation, Enigma is now able to tailor training requirements around the needs of its employees and, as a result, can provide its staff with the best knowledge and skills to facilitate a safe and healthy working environment.

Compliance Manager, John Proudman, commented: “Enigma ensures the health and safety at work of all our employees, and any other persons who may be affected by our work activities. Being a member of the BSC will enable further training opportunities for our employees, thereby increasing their awareness of health and safety issues in the workplace.

“Enigma will constantly encourage, develop, review and share “Health and Safety Good Practice” both internally and externally.”

Becoming a member of the BSC is one further step forward in Enigma’s mission to progressively raise and maintain its health, safety and environmental standards, and Enigma hopes to continue its rapid development in this area.

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Disability is a subject that has long since sparked discussion, and sometimes controversy, in the media, politics and amongst citizens involved in the struggle for human rights and equality.

The success of the London Paralympic games has thrust the issue of both physical and mental disability into the spotlight once more and more significantly, has widened the forum for discussion.

Attached is a paper discussing disability in the workplace. For the purposes of the paper, the term ‘disability’ will be defined as set out in the Equality Act 2010:

     A physical or mental impairment that has a ‘substantial’ and ‘long-term’ negative effect on your ability to do normal daily activities.           

Substantial’is defined as something that is more than minor or trivial and ‘long-term’ is defined as 12 months or more.

You can also be classed as disable if you have a progressive, recurring or fluctuating condition.

The Paralympics have been credited for challenging attitudes and mentalities towards how society sees disability and have enforced a greater impetus to improving accessibility, particularly in the workplace, but there is still much more to be done if we are to have a truly equal working environment.

This paper details the timeline of key events that together have contributed to, and culminated in, the Equality Act 2010 – the most up-to-date piece of legislation that covers the rights and entitlements of disabled people.

As a member state of the EU and UN, disability rights are also protected under the UN Convention on the Rights of Persons with Disabilities, which was ratified by the EU on 23rd December 2010.

This paper also profiles some organisations that work with disabled people and puts across their views on the barriers that disabled people face in the workplace. In addition, it uses the recent Paralympic Games as a case study to show how Heathrow Airport, arguably one of the largest working environments in the country, adapted to the needs and requirements of disabled visitors to London. Finally, it discusses Enigma’s own perspectives on the changing future of disability in the workplace.

Tagged in: disability workplace
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Protection of one’s self, one’s property and one’s possessions has been a human instinct as old as time itself. Once the differentiation was made between what’s mine and what’s yours, there became a need for security and this need has only grown and evolved ever since. Indeed, archaeologists and historians have discovered cave drawings and other evidence which clearly show that protection of life and property and enforcement of the social code were of great concern to early mankind and the case still remains very much the same today.

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Welcome to our Enigma Blog

watch this space for upcoming stories within the Enigma

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